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TERMS AND CONDITIONS

 

  1. Tours can be booked maximum by 7 pm of the previous day.
  2. To receive a full refund, minus PayPal fees, travelers may cancel up to 48 hours before the experience start time in the local timezone. No refunds will be given after that time period.
  3. In case of rain we reschedule. If this isn’t possible, we will refund the whole amount less bank charges.
  4. In case of rain during the tour, we continue, in terms of your safety of course.
  5. Previous departure, at the Meeting Point the Customer must present valid identification document, booking confirmation and voucher.
  6. The tour could possibly undergo modifications related to the itinerary, due to external conditions. (road works, traffic, weather…) Neither the duration nor the quality of the tour will be affected in this case, logistic changes are aimed at making your experience as complete and satisfying as possible.
  7. In case of departure delayed for reasons related to weather and other conditions not chargeable to our organization , La Guida Rossa Srls will not be responsible.
  8. The client buys a seat which allows him/her to take part to the experience. The passenger will sit inside the sidecar or behind the driver. For reservations with an odd number of participants, the passengers accept to alternate the seat in the sidecar with that behind the driver at any stop.
  9. Before departure we provide: a helmet of your size with disposable cap, a disposable earphone to follow the audio guide and a rain cover to make your trip complete in terms of safety, comfort and hygiene.
  10. It is not possible to consume any food or drinks on board of the vehicles, with water being the only exception.
  11. Any damage by the customer in respect of the Vespa Sidecar (on the vehicle, helmet and earphones provided) will result in the reimbursement of such.
  12. For the sidecar passenger only, the helmet and seat belts must be kept during the entire duration of the tour.
  13. Minors may travel with written authorization from the guardians, who must be present during the tour.
  14. The customer is free to carry a baggage, within the limits of the proper conduct of the tour and within the terms of safety for the mobility of the vehicle.
  15. La Guida Rossa Srls is not responsible for damage and loss to personal items during the tour.
  16. Upon booking, the Customer accepts in its entirety the terms and conditions listed on the website www.vespasidecartour.com
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