TERMS AND CONDITIONS

1. 1. Guests may cancel up to 48 hours before the experience start time in the local timezone to receive a full refund. No refunds will be issued for cancellations made after this period.
   2. In case of adverse weather conditions, we ask our guests to confirm their attendance one day prior to the event. As an exceptional courtesy, we offer free cancellation without any penalties if notified at least 24 hours in advance. For light rain, the tour will proceed as planned; we are equipped with rainproof materials and prioritize your safety. In case of heavy rain, we will do our best to reschedule the tour. If rescheduling is not possible, we will issue a full refund.
   3. Customers must present a valid identification document, booking confirmation, and voucher at the meeting point before the tour starts.
   4. The tour itinerary may be subject to modifications due to external conditions (e.g., roadworks, traffic, weather). These changes are intended to ensure the best possible experience, and neither the duration nor the quality of the tour will be affected.
   5. La Guida Rossa Srls will not be held responsible for delays in departure caused by weather or other conditions beyond our control.
   6. By purchasing a ticket, the customer secures a seat to participate in the experience. Passengers will sit either in the sidecar or behind the driver. For reservations with an odd number of participants, passengers agree to alternate between the sidecar and the seat behind the driver at each stop.
   7. Before departure, we provide each customer with a helmet of their size, a disposable cap, a disposable earphone for the audio guide, and a rain cover, ensuring safety, comfort, and hygiene throughout the tour.
   8. Consumption of food or drinks on board the vehicles is not permitted, with the exception of water.
   9. Any damage caused by the customer to the Vespa Sidecar (including the vehicle, helmet, or earphones) will result in the customer being liable for reimbursement.
   10. Sidecar passengers are required to wear helmets and fasten seat belts for the entire duration of the tour.
   11. Minors may participate in the tour with written authorization from their guardians, who must be present during the tour.
   12. Customers may carry baggage, provided it does not interfere with the safe and proper conduct of the tour or the mobility of the vehicle.
   13. La Guida Rossa Srls is not responsible for any damage or loss of personal items during the tour.
   14. By booking, the customer accepts in full the terms and conditions listed on the website www.vespasidecartour.com.